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If they had handed over any money, contact the bank and file for a "chargeback" (if paid with a debit or credit card) or ask the manager for help to reverse the funds back to you. Before re-introducing the backup files to the PC, scan the thumb drive using a REPUTABLE malware scanner like Kaspersky, Bitdefender, Norton, Security Essentials, etc.
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If you don't have one, a public library computer is also probably a safe bet since they usually reset after someone logs off.Īlso, consider a full factory reset after backing up all the files onto a BLANK USB Thumb drive to avoid infecting the other files. And change all their passwords while you're at it from a clean computer, mobile, tablet, etc (ie a computing device that the scammers hadn't touch and you know to be malware free) or after the factory reset. I would terminate the connection and uninstall all remote access software. It sounds like he visited a scam website pretending to be Microsoft. Tech Support - dedicated to solving problems and helping others out.Īndroid - Android Operating system and its peripherals discussions.Īpple - Apple devices, services discussions.
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Your Phone - dedicated to Microsoft's Your Phone Android/PC app and its news and discussions. Mobileīing - dedicated to Microsoft's Bing web search and its news and discussions. This subreddit is suitable for both Office warriors and newbies. Surface - dedicated to Surface powerful laptop/tablet and discussions around it and its peripherals.Įxcel - dedicated to Excel, powerful program of Office suite. Xbox One - dedicated to Xbox One console and its peripherals, news and discussions. Xbox Insiders - Official Xbox Insiders community Windows Redesign - a subreddit for design concepts and Windows mods Windows Insiders - dedicated to Windows Insider program, WI builds troubleshooting. Windows Mobile - dedicated to Windows Mobile OS and discussions about it.
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Windows 10 - biggest Windows related subreddit for all things related to Windows 10. Microsoft Teams - Office 365 Team communication service subreddit.